We are HIRING!

Account Executive  – VIAFONE TECHNOLOGIES

VIAFONE Technologies, part of CELS Group aims to foster the relationship with customers before, during and after every “touch point” with brands, allowing an elevated customer experience. 

We develop engagement technologies always raising new market standards such as Artificial Intelligence and machine learning-based CHATBOT platform available on 11 social messaging apps and our Salesforce’s integrated loyalty Engine.

Please visit the following links to learn more:

About our AI Chat-Bot: www.chat2.ai

About our Loyalty & customer engagement: www.viafone.com

Intro to CELS GROUP

CELS Group is a network of international experts that foster and manage customer engagement and experiences. We help key players in their industry become the ‘Favourite Meeting Place’, building loyal relationships and strengthening bonds with their community.

We foster strong relationships based on emotions, for venues where culture, art, food, music and entertainment provide experiences that truly engage customers. 

Our aim is to help manage retail hubs, where social bounds prove to be just as relevant as shopping related interests.

CELS Group expresses a multidisciplinary approach through independent business units that work in a consistent way.

For more information, please visit our website: www.cels.group

Account Executive – VIAFONE Technologies

Job Scope

  • Act as the point of contact between the executives and external clients
  • Undertake the tasks of processing and creating customer journeys
  • Understand the tasks connected with the processes that our clients and our customers take using our product. Training will be given but you will be expected to hit the floor running 
  • Handle requests and queries pro-actively
  • Prepare requirements for meetings 
  • Self-starter and must be able to act on their own initiative and be result-driven 
  • Drafts and prepare reports, proposals and presentations
  • Take responsibility of account pipelines and make sure all clients are responded to or followed-up with in accordance to our company’s guidelines
  • Provide additional support to the team when and however required.

Requirements

  • Min 2-3 years of proven experience in similar or related position to the above scope of work 
  • A minimum completed education of University Degree 
  • Entrepreneurial mindset and experience within a Start-up environment 
  • Excellent knowledge of G-Suite
  • Proficiency in English, Arabic Mandatory
  • Exemplary planning and time management skills
  • Ability to multitask and prioritize daily workload
  • High level verbal and written communications skills
  • Presentation skills to C-Levels 

Please send us your CV and cover letter to hr@celsgroup.it

ONLY CANDIDATES WHO MATCH OUR REQUIREMENTS AND ARE AVAILABLE IN DUBAI WILL BE SHORTLISTED FOR AN INTERVIEW